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(Track your packages or air waybill here)

StatusDateLocationActivity

Next Shipment Date - (We ship out goods once a week, on Wed - Cutoff time is Tue 5:00pm EST)
We ship goods out once a week, on Wed (Cutoff time is Tue 5:00pm EST)
 Short Read!! How to Track a Parcel

Page Title

Station Shipment Date Destination Airline Status Landed at JKIA Duration
New York 11-Dec-2024 Nairobi BA Shipment on Schedule  Track for more details
(Click me)Duration Time
New York 04-Dec-2024 Nairobi BA Shipment Landed  Track for more details 12-Dec-2024
08 Days(Click me)Duration Time
New York 27-Nov-2024 Nairobi BA Shipment Landed  Track for more details 04-Dec-2024
07 Days(Click me)Duration Time
New York 20-Nov-2024 Nairobi BA Shipment Landed  Track for more details 28-Nov-2024
08 Days(Click me)Duration Time
New York 13-Nov-2024 Nairobi BA Shipment Landed  Track for more details 21-Nov-2024
08 Days(Click me)Duration Time
The above is a summarized report. Be sure to track shipments using the WYB number provided for in depth tracking

The report above will always indicate performance of the last 5 shipments. This information is to help you gauge... whether we are experiencing problems in our shipping process. iMail Kenya will always strive to get shipments to Nairobi as fast as possible but delays may still occur in the future due to factors that may be out of our control. For in-depth tracking, be sure to read our guide on how to track packages here

 

Step 1

Create an account here and you can send a package immediately to our US address below

Step 2

We share an acknowledgment through your account confirming receipt of the package(s). Acknowledgements are only sent once a week after a shipment has been processed

Step 3

We ship out the goods to Nairobi once a week and share a tracking number. Normal timeline to Nairobi: 10 to 14 days from the Wed goods ship out

Step 4

Once in Nairobi, we send you an invoice to your email and as an SMS

Step 5

Once invoice is paid, we deliver to your location within 2 business days

USA Shipping Address

iMail + Your Name
330 Tompkins Ave
Unit 3623
Staten Island, NY, 10304
USA
Phone: 7012033251

The address at "22 Zebra Place" has been experiencing a high rate of failed delivery attempts for sometime now. To resolve this, please use the updated address above/below at "330 Tompkins Ave".

⇣

If delivering in person, you still need to label the package with the full address. Leave the package(s) with the attendant manning the front office. (Addressing example below)

⇣

iMail Your Name
330 Tompkins Ave
Unit 3623
Staten Island, NY, 10304
USA
Phone: 7012033251

⇣

iMail + Your Name
⇢
Name
330 Tompkins Ave
⇢
Street Address Line 1
Unit 3623
⇢
Street Address Line 2
Staten Island
⇢
Town/City
NY
⇢
State
10304
⇢
Zip Code
USA
⇢
Country
7012033251
⇢
Phone Number
Please note that every customer needs an account with us in order to be able to receive notifications regarding their packages. To learn how to create an account, be sure to go through “Step 1” on this page. In case you face any difficulties, email us teamfargo@imailkenya.co.ke with your name, email address and phone number and we'll create an account for you.





Delivery in Kenya

Beginning August 2021, all shipments will be delivered to the customer, and this will be Nairobi’s sole task. Nairobi will not handle customer service-related queries. It will only handle deliveries. The invoice that we email you will have all this information

Shipping Charges

Only $15.00 per kilogram of the weight (real weight only). No extra charges. Shipment every Wednesday. Delivery within 2 weeks. Tracking number provided so you can track your packages anywhere anytime

 

We do ship Hazmats to JKIA, Nairobi

Delivery in Kenya

Beginning August 2021, all shipments will be delivered to the customer, and this will be Nairobi’s sole task. Nairobi will not handle customer service-related queries. It will only handle deliveries. The invoice that we email you will have all this information

Shipping Charges

Only $15.00 per kilogram of the weight (real weight only). No extra charges. Shipment every Wednesday. Delivery within 10 to 14 Days. Tracking number provided so you can track your packages anywhere anytime

Routes taken

New York New York New York
⇣ ⇣ ⇣
Unlimited Unlimited Unlimited
⇣ ⇣ ⇣
Unlimited Unlimited Unlimited
⇣ ⇣ ⇣
Nairobi Nairobi Nairobi

Handling

Professional packaging will be done for free. All packages will come professionally packaged and sealed. Name and email of our employee that packages your goods will always be included.

Storage

We can store your goods (100 kilograms and below) for free for 6 months. So if you get great deals from any online or physical store, buy and we'll store your goods till you're ready to ship.

Purchases

We can always make purchases on your behalf for free. Use this tool which allows you to pay via M-Pesa or credit card or just contact us to put in a purchase request

Returns

If you purchase something but need it returned we can do that. Just let us know before we ship it out from the USA. Most purchases made online are eligible for return

Handling

Professional packaging will be done for free. All packages will come professionally packaged and sealed. Name and email of our employee that packages your goods will always be included.

Storage

We can store your goods (100 kilograms and below) for free for 6 months. So if you get great deals from any online or physical store, buy and we'll store your goods till you're ready to ship.

Purchases

We can always make purchases on your behalf for free. Use this tool which allows you to pay via M-Pesa or credit card or just contact us to put in a purchase request

Returns

If you purchase something but need it returned we can do that. Just let us know before we ship it out from the USA. Most purchases made online are eligible for return