(Learn how to track and how deliveries will be done once goods get to Nairobi on this page)

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(Track your packages or air waybill here)

StatusDateLocationActivity

Next Shipment Date - (We ship out goods once a week, on Mondays - Cutoff time is Sun 7:00pm CDT.
We ship goods out once a week, on Mondays (Cutoff time is Sun 7:00pm CDT)

Page Title

Station Shipment Date Destination Airline Status Landed at JKIA Duration
New York 22-Sep-2021 Nairobi KQ Shipment is on Schedule Track for more details -
New York 16-Sep-2021 Nairobi KQ Shipment is on Schedule Track for more details -
New York 02-Sep-2021 Nairobi KQ Shipment Landed  Track for more details 08-Sep-2021
New York 17-Aug-2021 Nairobi KQ Shipment Landed  Track for more details 21-Aug-2021
The above is a summarized report. Be sure to track shipments using the WYB number provided for in depth tracking

The report above will always indicate performance of the last 5 shipments. This information is to help you gauge... whether we are experiencing problems in our shipping process. iMail Kenya will always strive to get shipments to Nairobi as fast as possible but delays may still occur in the future due to factors that may be out of our control. For in-depth tracking, be sure to read our guide on how to track packages here

 

USA Shipping Address

iMail + Your Name
330 Tompkins Ave
Reception Desk #3623
Staten Island, NY, 10304
USA
Phone: 7012033251

The address at "22 Zebra Place" has been experiencing a high rate of failed delivery attempts for sometime now. To resolve this, please use the updated address above/below at "330 Tompkins Ave".

If delivering in person, you still need to label the package with the full address. Leave the package(s) with the attendant manning the front office. (Addressing example below)

iMail Your Name
330 Tompkins Ave
Reception Desk #3623
Staten Island, NY, 10304
USA
Phone: 7012033251

iMail + Your Name
Name
330 Tompkins Ave
Street Address Line 1
Reception Desk #3623
Street Address Line 2
Staten Island
Town/City
NY
State
10304
Zip Code
USA
Country
7012033251
Phone Number
Please note that every customer needs an account with us in order to be able to receive notifications regarding their packages. To learn how to create an account, be sure to go through “Step 1” on this page. In case you face any difficulties, email us teamfargo@imailkenya.co.ke with your name, email address and phone number and we'll create an account for you.





Pick-up in Kenya

Pick up at Warehouse 15, off General Waruingi Street, Eastleigh near Pumwani Maternity or request delivery to your home or business anywhere in Kenya through our own courier network (available for large and sensitive shipments), Fargo Courier or G4S

Shipping Charges

Only $13.80 per kilogram of actual weight also known as dead weight. No volumetric charges. No extra charges. Shipment every Monday. Delivery within 2 weeks. Tracking number provided so you can track your packages anywhere anytime

Pick-up in Kenya

Pick up at Warehouse 15, off General Waruingi Street, Eastleigh near Pumwani Maternity or request delivery to your home or business anywhere in Kenya through our own courier network (available for large and sensitive shipments), Fargo Courier or G4S

Shipping Charges

Only $13.80 per kilogram of actual weight also known as dead weight. No volumetric charges. No extra charges. Shipment every Monday. Delivery within 10 to 14 Days. Tracking number provided so you can track your packages anywhere anytime

Routes taken

New York New York New York
Unlimited Unlimited Unlimited
Unlimited Unlimited Unlimited
Nairobi Nairobi Nairobi

Packaging

Professional packaging will be done for free. All packages will come professionally packaged and sealed. Name and email of our employee that packages your goods will always be included.

Storage

We can store your goods (100 kilograms and below) for free for 6 months. So if you get great deals from any online or physical store, buy and we'll store your goods till you're ready to ship.

Purchases

We can always make purchases on your behalf for free. Use this tool which allows you to pay via M-Pesa or credit card or just contact us to put in a purchase request

Returns

If you purchase something but need it returned we can do that. Just let us know before we ship it out from the USA. Most purchases made online are eligible for return

Packaging

Professional packaging will be done for free. All packages will come professionally packaged and sealed. Name and email of our employee that packages your goods will always be included.

Storage

We can store your goods (100 kilograms and below) for free for 6 months. So if you get great deals from any online or physical store, buy and we'll store your goods till you're ready to ship.

Purchases

We can always make purchases on your behalf for free. Use this tool which allows you to pay via M-Pesa or credit card or just contact us to put in a purchase request

Returns

If you purchase something but need it returned we can do that. Just let us know before we ship it out from the USA. Most purchases made online are eligible for return